Do you offer free shipping?

Yes, we offer free premium shipping on all orders. We want to make sure your purchase arrives quickly and safely at no extra cost.

Can I return an item if it doesn’t fit?

Absolutely! You can return your order within 30 days of receiving it. Items must be unworn, undamaged, and in their original condition.To start a return, please contact us via our Contact Page or email us at support@susanandkate.co.uk, and we’ll guide you through the return process.

How can I track my order?

Once your order has been processed, you will receive a confirmation email with your personal tracking number. You can then track your package anytime through our Order Tracking Page.

How do I choose the right size?

Each product includes a detailed size chart to help you pick the best fit. If you’re between two sizes, we recommend going one size up for extra comfort. Still unsure? Our customer support team is happy to assist you.

What payment methods do you accept?

You can shop safely and securely with the following payment methods:Credit Cards (Visa, Mastercard, American Express)Apple PayGoogle PayShop Pay

Is my payment secure?

Yes, your payment is 100% secure. We use industry-standard SSL encryption to protect your information and ensure a safe checkout process.

How long does shipping take?

Orders are typically processed within 1–3 business days. Delivery times may vary depending on your location and seasonal demand, but you will always receive tracking updates by email.

How can I contact you if I have questions?

Our customer support team is always happy to help. You can reach us through the Contact Page or by email support@susanandkate.co.uk We usually reply within 24 hours.

Édith | Comfortable Supportive Heels

Name: Édith | Comfortable Supportive Heels
Brand: Susan and Kate London
Price: 34.95 GBP
Availability: InStock

FINALLY, A HEEL YOU CAN WEAR ALL DAY

Sizing advice: True to size — please check the size chart.

How many times have you decided against wearing heels before even leaving the house? Too unstable, too tight and uncomfortable after only a few hours. Many women eventually leave them in the wardrobe, sacrificing style for comfort. ÉDITH offers extra room and targeted support where your feet need it most.

The stable 5 cm heel and supportive platform create a broader base beneath the forefoot, helping you feel secure with every step. The adjustable fastening keeps your foot comfortably in place without feeling restrictive.

Édith™ | Escarpins confortables à soutien ergonomique

- ✔ Gentle, Protective Cushioning: Helps absorb impact with every step and reduce pressure on the feet, knees and back.
  ✔ Enhanced Stability: The extra-wide sole provides a steadier base and secure support with every step.
  ✔ Suitable for Wide and Sensitive Feet: The roomy toe box provides extra space without feeling restrictive.
  ✔ Stable, Balanced Heel: The wide-based 5 cm heel distributes weight more evenly, giving you added height without compromising stability.
  ✔ Designed for Sensitive Feet: Helps ease pressure associated with bunions, heel discomfort, metatarsalgia and plantar fasciitis.

Why Do Customers Choose ÉDITH?

Targeted Support: Helps reduce pressure around the heels and arches.
Roomy Comfort: A spacious toe box that does not squeeze your toes.
Lightweight Comfort: Designed to remain comfortable, even after long periods on your feet.

Key Features

Shock-absorbing sole
Wide toe box suitable for swollen or wider feet
Flexible, slip-resistant outsole
5 cm heel

	Our Design	Other Brands
Wide Toe Box	✔	✘
Stable, Wide-Based Heel	✔	✘
Arch Support	✔	✘
Premium Quality at an Accessible Price	✔	✘

What Our Customers Say

Versatile and understated, these shoes suit every part of your day, including the office, dinners, weddings, events and evenings out.

FREE HOME DELIVERY

We’ll keep you informed every step of the way, from order to delivery. Enjoy free home delivery on all orders, carefully handled by Royal Mail for fast, reliable service straight to your door.

24/7 CUSTOMER SERVICE

At Susan and Kate London, your comfort goes beyond the fit — it’s part of how we care for every customer. Whether you have a question about your order, need help choosing the right size, or want to know more about returns or delivery, our dedicated support team is always ready to help.

You can reach us anytime by filling out the contact form or emailing us at support@susanandkate.co.uk.

We aim to respond as quickly as possible — because your satisfaction means everything to us.

100% MONEY BACK GUARANTEE

If your order isn’t quite right, no worries — you can return it within 30 days for a full refund. No hassle, no stress, just a simple process to make sure you’re completely happy with your purchase.

SECURE PAYMENTS

Your security is our priority. We offer multiple trusted payment options including Shop Pay, Google Pay, Apple Pay, and all major credit cards — whichever you prefer, your transaction is fully protected.

Every purchase is secured with industry-standard SSL encryption, ensuring your personal and payment information remains completely confidential from the moment you browse to the second your order is confirmed. We never share, sell, or distribute your data to third parties under any circumstances.