Do you offer free shipping?

Yes, we offer free premium shipping on all orders. We want to make sure your purchase arrives quickly and safely at no extra cost.

Can I return an item if it doesn’t fit?

Absolutely! You can return your order within 30 days of receiving it. Items must be unworn, undamaged, and in their original condition.To start a return, please contact us via our Contact Page or email us at support@susanandkate.co.uk, and we’ll guide you through the return process.

How can I track my order?

Once your order has been processed, you will receive a confirmation email with your personal tracking number. You can then track your package anytime through our Order Tracking Page.

How do I choose the right size?

Each product includes a detailed size chart to help you pick the best fit. If you’re between two sizes, we recommend going one size up for extra comfort. Still unsure? Our customer support team is happy to assist you.

What payment methods do you accept?

You can shop safely and securely with the following payment methods:Credit Cards (Visa, Mastercard, American Express)Apple PayGoogle PayShop Pay

Is my payment secure?

Yes, your payment is 100% secure. We use industry-standard SSL encryption to protect your information and ensure a safe checkout process.

How long does shipping take?

Orders are typically processed within 1–3 business days. Delivery times may vary depending on your location and seasonal demand, but you will always receive tracking updates by email.

How can I contact you if I have questions?

Our customer support team is always happy to help. You can reach us through the Contact Page or by email support@susanandkate.co.uk We usually reply within 24 hours.

Rachel | Heritage Jacket – Susan and Kate London

Name: Rachel | Heritage Jacket
Brand: Susan and Kate London
Price: 54.95 GBP
Availability: InStock

Timeless Country Charm for Everyday Elegance

Some pieces simply feel right from the moment you put them on. This tailored jacket combines a classic herringbone pattern look with refined contrasting trim for a look that feels both traditional and effortlessly polished. It is the kind of layer you will reach for time and again, season after season.

Why You’ll Love It

✓ Effortless Elegance — The structured cut and herringbone pattern look add understated sophistication to every outfit, from weekend walks to lunch with friends.

✓ Flattering Tailored Fit — Skims the body beautifully, defining your silhouette while allowing comfortable freedom of movement.

✓ Refined Contrasting Details — Elegant trim and antique-style buttons create a heritage-inspired appearance that looks far more luxurious than its price suggests.

✓ Endlessly Versatile — Pairs naturally with jeans, tailored trousers or a simple blouse, making it a dependable wardrobe favourite.

✓ Comfortable Everyday Warmth — Easy to layer and warm enough for cooler days, keeping you cosy without feeling bulky.

This is more than a seasonal purchase—it is a lasting investment in your everyday style. Elegant, practical and timeless, it earns its place in your wardrobe from the very first wear. Add it to your collection today and enjoy the quiet confidence of always having the perfect layer close at hand.

FREE HOME DELIVERY

We’ll keep you informed every step of the way, from order to delivery. Enjoy free home delivery on all orders, carefully handled by Royal Mail for fast, reliable service straight to your door.

24/7 CUSTOMER SERVICE

At Susan and Kate London, your comfort goes beyond the fit — it’s part of how we care for every customer. Whether you have a question about your order, need help choosing the right size, or want to know more about returns or delivery, our dedicated support team is always ready to help.

You can reach us anytime by filling out the contact form or emailing us at support@susanandkate.co.uk.

We aim to respond as quickly as possible — because your satisfaction means everything to us.

100% MONEY BACK GUARANTEE

If your order isn’t quite right, no worries — you can return it within 30 days for a full refund. No hassle, no stress, just a simple process to make sure you’re completely happy with your purchase.

SECURE PAYMENTS

Your security is our priority. We offer multiple trusted payment options including Shop Pay, Google Pay, Apple Pay, and all major credit cards — whichever you prefer, your transaction is fully protected.

Every purchase is secured with industry-standard SSL encryption, ensuring your personal and payment information remains completely confidential from the moment you browse to the second your order is confirmed. We never share, sell, or distribute your data to third parties under any circumstances.